Privacy Policy
Your privacy matters to us. This policy explains what personal data Trancelation collects, why we collect it, and how we keep it safe — in plain English.
Last updated:
Who we are
Trancelation is an independent underground trance events promoter based in Bristol, UK. We operate the website trancelation.co.uk and organise live music events across the UK.
For the purposes of UK GDPR, Trancelation is the data controller. You can contact us at trancelationbristol@gmail.com with any privacy-related questions.
What data we collect
Contact form submissions: when you use our contact form we collect your name, email address, and the content of your message. This data is used solely to respond to your enquiry.
We do not collect payment card details — ticket purchases are handled by third-party ticketing platforms (such as Skiddle) who have their own privacy policies.
We do not use tracking cookies, advertising pixels, or analytics scripts that identify individual visitors.
Photography and gallery
Photos taken at Trancelation events may be published on this website and our social media channels. By attending our events you acknowledge that photography and videography may take place.
If you appear in a photo published on this site and wish it to be removed, please contact us at trancelationbristol@gmail.com and we will action your request promptly.
How we use your data
We use contact form data only to respond to your message. We do not add you to any mailing list without your explicit consent, and we do not sell or share your personal data with third parties.
Our legal basis for processing contact enquiries is legitimate interest — responding to a message you have chosen to send us.
Data retention
Contact form messages are retained for up to 12 months and then deleted, unless an ongoing relationship requires us to keep them longer.
Your rights
Under UK GDPR you have the right to access, correct, or erase personal data we hold about you. You also have the right to object to processing and to data portability.
To exercise any of these rights, email us at trancelationbristol@gmail.com. We will respond within one calendar month.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe we have handled your data unlawfully.
Third-party links
Our website contains links to external sites including Facebook, Instagram, Mixcloud, and ticketing platforms. We are not responsible for the privacy practices of those sites and encourage you to read their own policies.
Changes to this policy
We may update this policy from time to time. The date at the top of this page will always reflect the most recent version. Continued use of the site after changes constitutes acceptance of the updated policy.